Franchises Websites & Support
Fleet Feet Franchise Websites
CMS: Hifi (New Media Campaign’s proprietary CMS)
Agency: New Media Campaigns
Role: Client support contact and support project manager
Over 100 Fleet Feet franchises move to new website template.
New Media Campaigns’ long time relationship with Fleet Feet has lead to a plethora of tools to support individual franchises. During my tenure with NMC, our developers created a new franchise website template that could be served up fast and allow global implementation of new tools to support the running store franchisees’ changing needs.
Primary contact to over 100 franchisees to support the website template transition
Training on new and updated site tools as they were rolled out
Content coaching and consulting
Content entry support
Site testing & launch
Post launch client support